Privacy Policy
Effective date: September 9, 2026
GG Cakes respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit ggcustomcakes.com, request an order, upload inspiration images, submit a review, contact us, or choose to receive communications from GG Cakes.
Information We Collect
We may collect information that you provide directly to us, including your name, email address, mobile or telephone number, event and pickup information, cake or dessert preferences, order details, uploaded images, review content, and other information you choose to provide.
Our website and server may also collect limited technical information needed to operate and secure the website, such as browser information, device information, IP address, timestamps, and request or error logs.
How We Use Information
We use information to respond to inquiries, prepare and manage custom orders, communicate about orders and pickup, provide customer support, maintain the website, prevent abuse, process reviews, and operate GG Cakes.
SMS / Text Messaging Privacy
If the GG Cakes business owner or authorized staff explicitly opt in to receive GG Cakes Order Notifications by text message, GG Cakes may use the enrolled mobile number to send operational alerts about customer orders or order requests, such as a new-order alert, order number, customer name, pickup date, or another message needed to review an incoming order. This SMS program is not used for marketing or promotional messages.
Mobile information, text messaging originator opt-in data, and SMS consent will not be shared, sold, rented, or provided to third parties or affiliates for their marketing or promotional purposes.
We may use service providers solely as necessary to transmit or support the messages you requested. Those providers are not permitted to use your mobile information or messaging consent for their own marketing or promotional purposes.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.
Sharing of Information
We do not sell your personal information. We may disclose information when reasonably necessary to operate the business, fulfill your request, protect the security of our services, comply with law, or work with service providers acting on our behalf. SMS opt-in data and consent are subject to the stricter non-sharing rule described above.
Uploaded Images and Reviews
Images submitted with an order request are used to understand your requested design and are not automatically published. Review text and review photos are not intended to appear publicly unless they are approved for publication through the GG Cakes review process.
Data Security and Retention
We use reasonable administrative and technical measures designed to protect information. We retain information for as long as reasonably necessary to manage orders, provide support, maintain business records, resolve disputes, and meet legal or operational requirements.
Your Choices
You may contact us to ask questions about your information or to request a correction or deletion where appropriate. For SMS messages, reply STOP to unsubscribe. For assistance, reply HELP or contact GG Cakes using the information below.
Children's Privacy
Our website is intended for customers arranging bakery orders and is not directed to children under 13. We do not knowingly seek personal information from children under 13 through the website.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted at this URL with an updated effective date when appropriate.
Contact GG Cakes
GG Cakes
Coatesville, Pennsylvania
Phone: 610-470-5382
Email: ggcustomcakesllc@gmail.com